My Professional Journey
A track record of delivering high-stakes financial technology and leading world-class engineering teams.
AI Delivery Lead
AI Delivery Lead
Founded consulting practice focused on production AI deployment for banking and fintech clients. Shipping production LLM systems — not decks, not proofs-of-concept, but working agents that handle real transactions and pass real audits.
Key Achievements:
- Designed and deployed multi-agent KYC screening system using LangChain and Azure OpenAI, processing 15,000+ daily compliance checks with 94% accuracy on first-pass review
- Built RAG pipeline with Pinecone vector database for regulatory document retrieval, reducing compliance team research time by ~40%
- Led architecture and delivery of customer-facing AI assistant handling 8,000+ daily inquiries across 3 markets, delivered 2 weeks ahead of schedule
- Architected real-time transaction scoring system combining LLM-based analysis with traditional ML models, reducing false positive alerts by ~25%
- Implemented LLMOps monitoring (model drift detection, token usage tracking, cost allocation dashboards), cutting monthly inference costs by ~30%
Team Leader, Applications
Team Leader, Applications
Led cross-functional team of 10 engineers delivering enterprise banking applications for Personal Banking and Mobile Channels. Spearheaded migration from legacy monolith to microservices architecture on Kubernetes.
Key Achievements:
- Maintained 100% on-time delivery across 12 major releases for critical, high-volume digital banking applications
- Migrated legacy monolith to microservices on Kubernetes, improving deployment frequency from bi-weekly to daily
- Drove PCI DSS compliance across application layers, reducing security audit findings by ~85% year-over-year
- Implemented CI/CD pipelines with Docker and Kubernetes, cutting release cycle from 2 weeks to 2 days with 99.5% deployment success rate
- Achieved 90% reduction in system outages through new Change Advisory Board (CAB) and release protocols
- Increased team productivity by 30% through process optimization and Agile methodology implementation
- Led AI exploration initiative, prototyping first internal LLM chatbot for employee IT support (pilot delivered in 6 weeks)
- Ensured full compliance with KYC, AML, ODD, and PCI DSS regulations across all digital channels
Mobile Chapter Lead / Engineering Manager
Mobile Chapter Lead / Engineering Manager
Managed 8-engineer team responsible for core banking platform modernization, completing full digital overhaul in 18 months. Directed multiple squads of iOS developers across disparate regions.
Key Achievements:
- Architected event-driven microservices (Java/Spring Boot, Python) handling 500K+ daily transactions with 99.9% reliability
- Led KYC/AML automation deployment, reducing manual compliance review time by ~65%
- Championed digital transformation of the mobile division, modernizing legacy systems
- Established engineering practices: code review standards, automated testing (85%+ coverage), incident response protocols reducing MTTR by ~45%
- Secured $2M+ budget approval for infrastructure modernization through executive-level business case presentations
- Coached and mentored junior developers into senior roles, building internal capacity
Senior Software Engineer
Senior Software Engineer
Developed high-throughput payment processing systems and e-commerce features, handling 1M+ daily API requests across digital banking and marketplace platforms serving 5M+ customers.
Key Achievements:
- Built RESTful APIs and event-driven microservices for ING digital banking platform serving 5M+ customers
- Designed automated fraud detection pipelines, reducing false positives by ~25% and accelerating screening by ~40%
- Developed high-throughput payment processing systems handling 1M+ daily API requests
- Mentored junior engineers and led technical design reviews